Leading Service Delivery
With Expertise In
B2C And B2B

With 16 years of expertise in B2C communication and 4 years in SaaS and B2B product services, I bring a visionary approach to service delivery leadership, rooted in the principle of “Never Miss a Deadline.” I have led teams through diverse project timelines, from rapid 3-day turnarounds to complex 2-month development cycles, ensuring seamless alignment with business objectives and exceeding client expectations.
The products I delivered were built on the transformative NSL Platform, which redefined customisation and scalability. This platform empowered unparalleled flexibility by enabling the configuration of data type widgets, dynamic templates, and modular dashboards tailored for AI Models. Unified by a cohesive design system, every product was meticulously designed to deliver highly personalised experiences while maintaining consistency and efficiency. My leadership ensured that each project showcased the platform’s unique capabilities, driving innovation and setting a new standard for user-centric, scalable solutions.